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Usability
design

Deep Analysis in UX Research: Ethnography as an Approach Not Method

Despite the evangelizing efforts of industry thought leaders, the qualitative research ...
design

Design for Safety, An Excerpt

Antiracist economist Kim Crayton says that “intention without strategy is chaos.” We’ve ...
content design

Voice Content and Usability

Conversation is not a new interface. It’s the oldest interface.Erika Hall, ...
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